Exhibitor News and Updates

May 2023 Edition
May 2023 Edition
We look forward to Bringing the World to America at U.S. Travel’s IPW 2023 in just a few weeks.
We’re thrilled to see such strong enthusiasm and a rebound to pre-pandemic levels of attendance, with more than 5,000 delegates from 60 countries headed to San Antonio, including 1,400+ international buyers and press.
There's still time to increase the number of delegates in your booth to meet this year's strong demand—key contacts can add additional delegates via My IPW at any time (find complete instructions below).
Read on for timely updates on all things IPW.
Through the manual scheduling system, you can view and print your appointment schedule; request additional appointments with delegates who have similar open appointments; request changes to your scheduled appointments and send messages to registered delegates. The key contact is responsible for managing the appointment schedules for your booth.
Note that appointments are scheduled with the exhibitor’s company name/booth on the buyer's appointment schedule.
*Please respond promptly to all appointment requests you receive through the manual scheduling system so that your fellow participants can make the most of their schedule.
Update your registration to include additional delegates to keep up with your appointment demands. You’ll make the most of the show by properly staffing your booth. Key Contacts can access My IPW with their individual ID and password and perform the below actions:
Online Registration Update Instructions
Note: Marketing and Technology Provider key contacts should email the MTP Registrar to make changes or add delegates.
Global Entry allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. It also allows U.S. travelers to be eligible to participate in the Transportation Security Administration’s (TSA) PreCheck program, which expedites screening through TSA checkpoints at participating airports. U.S. Customs and Border Protection (CBP) officers will be located in room 224 at the Henry B. González Convention Center during IPW, Monday, May 22 through Wednesday, May 24 to conduct in-person enrollment interviews.
Visit the Trusted Traveler Programs website to apply today. After your Global Entry application is “conditionally approved,” log in to your TTP account and select “Schedule Interview.” Enter the “access code” 869KH2H51 and select enrollment location IPW 2023.
To participate in the interview process at IPW, submit your online application as soon as possible. Once your application has been submitted, please provide your last name and application number to [email protected].
Make the most of your IPW 2023 experience with active participation in our online communities before, during, and after IPW.
The IPW Online Marketplace is a virtual network connecting buyers and exhibitors.
Exhibitors, upload your brochures, sales sheets, product updates and multimedia assets to assist buyers in preparing for appointments and drive traffic to your IPW booth.
Buyers, make the most of your event days by logging in now to update your personal profile with the company you work for and the type of product you're seeking. Connect with suppliers online to learn about the U.S. destinations, attractions and services attending IPW. The Daily Summary emails sent to all participants leading up to and during the event include your uploaded content—a great opportunity to feature yourself and your brand.
Back by popular demand and enhanced with a major show floor presence for 2023, IPW Focus offers your registered delegates access to world-class education. Hear from experts during your schedule’s built-in flex time on an array of topics from technology and innovation to research and insights, presented by thought leaders and innovators from around the industry and beyond.
After your first day of business appointments at the Henry B. González Convention Center, get ready to enjoy a special evening in the very heart of San Antonio along the famous River Walk at Festival Del Rio, including a river parade in your honor! Make your plans for pre-parade dining along the River Walk, and arrive early to ensure special parade route seating. View a list of Festival del Rio participating restaurants to make your reservation.
If you have materials that you would like to donate or recycle after the show, Freeman and IPW show management have established a program with local charities to help you do so. Materials may include anything from display and exhibit materials to equipment, supplies or products. Our goal is to assist you with donating these materials to local charities, keep them out of landfills and make this as easy as possible for you. Interested? Please fill out the IPW Recycling Program form found on the last page of the Green Tips PDF.
Exhibitors can begin installing their booth Saturday, May 20 at 8:00 AM – 5:00 PM CST. Booths should be set-up by Sunday May 21 5:00 PM CST.
Exhibitors may dismantle booths between 5:00 PM. and 6:30 PM on Wednesday, May 24, and between 8:00 PM and 5:00 PM on Thursday, May 25. No packing crates or boxes will be returned to exhibitors until after 5:00 PM on Wednesday, May 24.
Early tear-down and use of packing tape is very disruptive to other companies still conducting business and will not be permitted. Infractions of this rule are subject to a $500 fine. Exhibitors will be unable to register for booth space at a subsequent IPW until all fines have been paid in full.
See specific deadline dates and times on the key dates and deadlines webpage.
Onsite Registration Opens 8:00 a.m. CST
Exhibitor Move-in Begins
Booths Should Be Set-up By 7:00 a.m. CST
Show Floor Open 8:30 a.m. – 5:15 p.m. CST
Show Floor Open 8:30 a.m. – 5:15 p.m. CST
Show Floor Open 8:30 a.m. – 5:00 p.m. CST
Exhibitor Move-out Begins 5:00 p.m. – 6:30 p.m. CST
Exhibitor Move-out 8:00 a.m. – 5:00 p.m. CST
***You must pay your 2023 registration in full (if applicable) to receive your appointment schedule. Also, you will not be able to check in and receive your registration credentials if we do not receive payment in full prior to arriving at IPW. Key Contacts and/or Registration Contacts may pay invoices through My IPW.